Relay North Carolina is a dual-party relay system that provides 24-hour access to public telecommunications services for people who are deaf, hard of hearing, deaf-blind and/or speech impaired. Trained specialists receive calls and then relay messages through teletypewriters or orally, according to the needs of the person sending or receiving the call. For more information, contact Relay North Carolina’s customer service office at 800-735-0341 (voice) or 800-735-0533 (TTY).
A restraint is—(A) Any manual method, physical or mechanical device, material, or equipment that immobilizes or reduces the ability of [an individual]; (C) A restraint does not include devices, such as orthopedically prescribed devices, surgical dressings or bandages, protective helmets, or other methods that involve the physical holding of [an individual] for the purpose of conducting routine physical examinations or tests, or to protect the [individual] from falling out of bed, or to permit the [individual] to participate in activities without the risk of physical harm (this does not include a physical escort), to move his or her arms, legs, body, or head freely; or (B) A drug or medication when it is used as a restriction to manage the [individual’s] behavior or restrict the [individual’s] freedom of movement and is not a standard treatment or dosage for the [individual’s] condition.